She is correct...but I laugh when I hear these statements about "younger people won't stand for this"... what makes you think "older" people stand for this now? A 60 year dosen't like a 40 page document now also....Until compliance checklists become a similar "smiley emoji" we're stuck and if you're writing a SOA for a client you've already failed. Yes in 20 years time I do really hope my SoA becomes a 5 second Tik Tok presentation with myself dancing and pointing to hyperlinks, but for the time being that audience can't and won't pay for the advice within the current legislative guidelines.