There is no doubt the Australian Consumers’ Association/Australian Securities and Investments Commission’s (ACA/ASIC) 2003 shadow shopping survey had a dramatic impact on...

Senator Helen Coonan has been voted this year’s most influential person in financial services. Coonan, the Minister for Revenue and Assistant Treasurer, was given the top...

Underwriters have one of the most difficult jobs in the industry – but how good are they really? Julie Bennett reports....

The impact of Financial Services Reform (FSR) is really being felt in the life industry. Julie Bennett reports....

The hardest thing about implementing a service culture, according to financial adviser Sylvia Dickson from Dickson Bonacci, is defining what a service culture actually is...

An ageing Australia will provide financial planners with greater opportunities. Julie Bennett reports....

It wouldn’t be an FPA convention without motivational speakers. Julie Bennett asked Carolyne McCourtie to share her philosophy....

If you’ve always wanted to throw in your 10 cents worth on where you feel the industry has gone wrong – here is your opportunity. Julie Bennett reports....

Julie Bennett reports on Credit Suisse’s latest Hypercompetition paper, which exposes the flaws of the buyer of last resort facility....

With all the changes the Financial Services Reform Act (FSRA) has brought, what do you need in terms of education to become a financial planner? Julie Bennett reports....