Ignored customers killing life insurers

The life insurance industry is getting killed thanks to customers being ignored when they ask questions, an Integrity Resolutions principal believes.


Big licensees pay millions in fee refunds

Life insurance code includes super fund claims process

ISA wants naming and shaming on unpaid EDR determinations

Balancing priorities and maximizing income in retirement

LIF has biggest adviser impact — survey

RG 255 potentially blurs lines

Aussie advisers most affected by regulation

Capitalising on opportunities

SMSFs are not unregulated

Challenger announces new annuity relationships

Money Management/DEXX&R announce 2016 Adviser Choice Risk Awards winners

Could the Final Debate Reverberate to Congressional Races?

Banks’ customer satisfaction slightly up in September

ASIC defines the power of the code

Advisers expect insurers to grow direct life/risk sales