FINANCIAL OMBUDSMAN SERVICE

Life/Risk

The number of PI insurance providers is likely to grow but planners have been warned that not every service they provide will be covered....

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Financial planning

ASIC deputy chairman, Peter Kell, says the regulator will be taking a clsoe look at professional indemnity insurance in coming months....

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Editorial

Heidi Nash-Smith and Jack Geng explore the controversy surrounding the Financial Ombudsman Service and how ASIC can redress the power imbalance....

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Life/Risk

The corporate regulator is not seeking any changes to PI insurance requirements for advisers stating that ‘tinkering’ would not deal with problems related to claims or di...

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Financial planning

Industry infighting has damaged the reputation of financial advice and made it appear the financial services sector is blame shifting instead of placing consumer interest...

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Financial planning

The FPA has appointed Dr June Smith as Chair of its Conduct Review Commission (CRC), the body which monitors the conduct of FPA members. ...

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Financial planning

There has been a decline in the number of disputes handled by the Financial Ombudsman Service (FOS) relating to financial services providers, the industry umpire’s annual...

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Financial planning

Lawyers call for limit to FOS’ monetary jurisdiction which exceeds that of many courts....

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Financial planning

Financial services providers may not be able to rely on proposed changes to proportionate liability laws in spreading the costs of damages in disputes, particularly where...

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Editorial

With a third of FOS determinations going unpaid the efficacy of Professional Indemnity insurance as a compensation mechanism is under question and, as Mike Taylor reports...

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Life/Risk

Col Fullagar explores the seldom-mentioned stressors associated with the claims process and their potential fallout....

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Editorial

The concerns expressed by FOS on the renaming of “general advice” overlook the importance of creating a clear separation between advice and product sales....

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Financial planning

ASIC has cancelled the AFSL of Global Derivative Services after it failed to comply with licence obligations...

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Financial planning

A proposal to rename general advice as “sales” or “product information” is not an adequate solution to the problems that arise from conflicted remuneration, according to ...

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Financial planning

The Boutique Planners argue that resolving advice disputes should be the province of planner professional associations....

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