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COMPLAINTS
Financial planning
The Australian Financial Complaints Authority reported it received over 13,000 phone enquiries in its first month of operation. ...
Financial planning
The latest report of the Banking Code Compliance Monitoring Committee has revealed that the number of complaints relating to financial advice was barely discernible when ...
Policy & Regulation
The Australian Securities and Investments Commission has issued a warning as credit representatives appear to be lagging on their obligations to join the Australian Finan...
Financial planning
ANZ has confirmed that financial advisers reduce the number of complaints around life insurance at claims time....
Financial planning
Financial services providers must clearly and explicitly explain to clients that they could seek assistance from FOS should the need arise to complain about a dispute....
Editorial
The Government has commissioned a timely review of the external dispute resolution schemes covering financial services, but it should focus more on equity and effectivene...
Policy & Regulation
ASIC deputy chairman, Peter Kell, has admitted that prior to issues around CommInsure, it had received few complaints about life insurance claims handling....
Financial planning
Financial difficulty disputes declined by 12 per cent over the last 12 months despite the controversies engulfing the planning sector....
MARKET INSIGHTS
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Podcast
What happened to the 700,000 million of MLC if $1.2 Billion was migrated to Expand but Expand had only 512 Million in in...
The judge was quite undrstanding! THEN AASSIICC comes along and closes him down!All you 15600 people who work in the bu...
How could that underestimate happen?usually the quote transfer straight into the SOA, and what on earth has the commissi...