Dissatisfied home loan customers and a slide in branch banking dragged satisfaction levels down with the major banks in the lead up to the holiday period....
Mutual bank clients were more satisfied than the Big Four's customers, as their satisfaction fell on the back of home loan dissatisfaction. ...
Customer advocacy ratings show that the big banks have failed to maintain stability when it comes to customer satisfaction and loyalty....
The Big Four’s tainted reputations have not deterred their customers who are still rating their banks at least seven out of 10, according to DBM Consultants....
Overall customer satisfaction levels for the Big Four remain high despite negative publicity and decreased home-loan customer satisfaction, according to a Roy Morgan surv...
The satisfaction level among customers of the ‘big four’ banks was higher in July, according to Roy Morgan Research....
Customer satisfaction with the big four banks has declined in five out of the last six months and is now 1.9 percentage points below last July....
It is very worrying that Stephen Jones and the Labor government are now trying to limit the access retirees have to thei...
Let's face it, recruitment numbers are down because the government, and their bureaucrats, have made this a dying indust...
Phil Anderson is pure gold....