CommInsure withdraws from claims-handling panel
CommInsure has chosen not to participate in a panel at the Conference of Major Superannuation Funds (CMSF) dealing with claims handling, declaring it has chosen instead to focus on putting right the issues which have seen it making adverse headlines in the last two weeks.
CommInsure withdrew from the panel dealing with "How to improve insurance claims management" and issued a statement via the panel chairman, Australian Institute of Superannuation Trustees' (AIST) executive manager, Policy and Research, David Haynes.
The CommInsure statement acknowledged the negative headlines and stated that the company felt it had let down clients and members and was determined to put the issues right.
It said it had been a difficult decision to withdraw from the CMSF panel but CommInsure believed it was better to concentrate on "putting things right as quickly as possible".
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