Zurich Financial Services Australia has released a number of improvements to its life risk policies, taking into account a client’s previous 24-month income history when they make a claim for indemnity income benefits.
Zurich also improved a number of its trauma definitions, paying a full benefit for those diagnosed at the lowest category of T1, when there is medical intervention, and provided customers with a simpler application process and easier access to benefits for life insurance.
This is Zurich’s second improvement package for its insurance policies this year.
Zurich has also introduced a two-pronged definition for income products, allowing the insurer to be assessed for loss of income and duties measure, and reduced the number of required medical checks as part of the application process for insurance.
Marc Fabris, Zurich strategic marketing manager, life risk, said Zurich has heard the requests of advisers for a simpler application process, simpler eligibility criteria and simpler access to benefits.
