Taxpayers are increasingly moving towards electronic lodgements and tax agents, with paper lodgements dipping by 25 per cent this tax season.
Tax accountant H&R Block said more taxpayers are using tax agents to lodge returns even though around 500,000 tax payers have been removed from the tax system since the tax free threshold went up last year.
H&R Block regional director Frank Brass said clients find tax agents helpful in dealing with changing tax laws and tax return forms, navigating through the ATO's website and MyGov, and the penalties of audits if mistakes are made.
The tax accountant added tax agents must do a detailed interview, make sure all income is declared, explain what records clients must keep, and how long, and suggest ways to improve next year's tax return claims.
Around seven million taxpayers have received $15 billion worth of refunds.
