TAL is partnering with the Personal Injury Education Foundation (PIEF) to provide professional development for its claims and rehabilitation teams.
Under the partnership, the life insurance company will offer Certificate IV in Personal Injury Management for entry level roles through to a Master of Personal Injury Management for senior claims professionals (which PIEF offers in partnership with Griffith University).
General manager of claims, Mary Maini, said the partnership was an opportunity to provide continued education for claims and allied health professionals specialising in injury and disability claims.
“One of the areas we will focus on for our people is injury and disability management and return to work modules,” Maini said.
“These initiatives are having enormous benefits to our customers and we are committed to continuing to progress areas that are having the biggest customer benefit.”
Maini added that TAL would continue its partnership with the Australian and New Zealand Institute of Insurance and Finance along with its new partnership with PIEF.
