Superannuation administrator, Pillar Administration has made a key appointment related to its so-called “Business Transformation Strategy”.
The company announced this week it had appointed Kathryn Hawkins to the role of Executive General Manager, Information Technology with a remit to oversee the delivery of new IT infrastructure and services for the new multi-phase business transformation project currently undefeat.
According to the Pillar announcement, the Executive General Manager, IT role will initially see Hawkins working with key integration and software partners, Ernst & Young and Financial Synergy respectively, plus project sponsor Chris Woodward, Executive General Manager, Business Development and Client Engagement, to ensure IT infrastructure changes support the consolidation of disparate core administration systems.
It said the end result of the transformation project would be to provide operational efficiencies, functional improvements and an enhanced customer service platform.
Commenting on the appointment, Pillar chief executive said the company’s service delivery and client engagement were critical Qualities.
“This is both a re-platforming exercise and a project in operating transformation to enhance those qualities. Kathryn has a fantastic track record in understanding how IT supports business transformation projects, as well as positioning IT as an ongoing agent of change,” he said.
Hawkins has previously held highly successful CIO roles at ME Bank and Masonic Homes.
She has had a career spanning more than 25 years in IT technical and management positions, primarily in the financial services sector.
