AFCA appoints board member from ACCC
The Australian Financial Complaints Authority (AFCA) has appointed Delia Rickard to the board for a three-year term.
Rickard had been deputy chair of the Australian Competition and Consumer Commission (ACCC) since June 2012 and had also worked at the Australian Securities and Investments Commission (ASIC) where she oversaw development of the Moneysmart website.
In 2011, she was awarded the Public Service medal for her contribution to consumer protection and financial services.
AFCA independent chair, Professor John Pollaers, said: “Ms Rickard brings to the board a wide range of skills from a distinguished public service career in consumer policy. She has a deep understanding of the current and emerging challenges facing consumers and financial firms.
“We will also benefit from her insight into financial inclusion, as we seek to ensure all Australians have access to our ombuds services.”
Rickard said: “AFCA plays a vital role in protecting consumers and in helping the financial services sector deliver the best possible service to its customers. I look forward to contributing to an organisation with such a strong sense of purpose, one that is having a real impact for consumers and the financial services sector”.
AUTHOR
Laura Dew
Recommended for you
Financial advice platform Otivo has made an experienced appointment from the US as its head of product strategy.
Apostle Funds Management has appointed the newly created position of director, head of wholesale as the firm expands its Australian footprint in the wholesale sector.
Recruitment manager Robert Half has shared the most in-demand roles in financial services that firms are finding difficult to fill, driven by ASIC’s growing focus on risk and compliance.
ASIC chief executive, Warren Day, is among senior executives to depart the corporate regulator amid changes to its leadership team.
