MLC has created a licensee relationship manager role aimed at improving the licensee experience throughout its aligned adviser network, which includes MLC Financial Planning, Garvan Financial Planning and Apogee Financial Planning.
MLC will appoint nine licensee relationship managers across Australia who will be responsible for supporting financial advisers with all actions relating to core licensee services, and will work alongside practice development managers and practice management coordinators, MLC stated.
The role will involve improving advisers’ knowledge of and access to licensee and MLC services available, and providing information and responses to practices within the network.
Greg Miller, general manager advice solutions at MLC & NAB Wealth, said that with licensee requirements now being managed by a specialist, practice development managers and practice management coordinators will be able to focus on helping advisers to grow their business, and preparing them to respond to new customer opportunities and regulatory change.
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