The Australian Securities and Investments Commission (ASIC) has given the green light to financial services businesses to provide customers with information in digital form.
The corporate body is now giving businesses the go-ahead, to send customers information in electronic form, rather than printing and mailing it.
ASIC Deputy Chair, Peter Kell said the body is urging industry to adopt digitisation and use more engaging forms to boost consumers understanding of financial services and products.
Kell said, the changes under the ePayments Code will ensure that all information is send digitally “as the default option” and that choice will be reserved if consumers wish to receive paper.
