TheFinancial Planning Association(FPA) is continuing its organisational restructure following the resignation and departure on Tuesday of senior executive Rohan Burgess.
The role held by Burgess, who headed up the association’s member services division, will now be managed alongside corporate services, previously headed by Steve Reynolds, who departed earlier this year with his position being filled on an acting basis by John Tsalkos.
The new appointee to the position will go by the title of finance and administration general manager.
The member services unit is one of the recently established four key operations divisions created in November 2003 following a review conducted by FPA chief executive Kerrie Kelly.
Burgess joined the FPA in December 2002 to head up what became the member services division, having spent 17 years withAXA.
In the role, Burgess was responsible for the association’s call centre, along with all member records and renewals, and communications between the FPA and its members.
Burgess’ resignation adds to the recent spate of staff departures after last year’s restructure, and brings the additional numbers of staff who have left to 12 since initial numbers were cut from 73 to 48 last year.
Recent departures included the loss of public policy and government relations manager Con Hristodoulidis and international and certification standards senior manager Ken Bruce, who both left at the end of March.
The FPA has reported that it will be continuing its restructuring process in order to refocus operations.
