Sue Houghton has been appointed as BT Financial Group’s general manager for insurance.
BT said Houghton had deep industry experience through her executive roles with IAG and Westfarmers, and had business acumen and change management experience.
“BT has been very progressive in developing its insurance business — driving better customer experiences and service delivery through progressive partnership, innovative product development and customer centred processes,” Houghton said.
“It is a very exciting and challenging time in the insurance industry and I am looking forward to continuing the momentum BT has created as well as working in partnership with the investments, advice, and superannuation businesses within the group.”
Houghton will commence her new role on 7 March.
