AIA Australia has appointed Margaret Canavan as its group operations head, six years after she joined the risk insurer as a claims assessor.
Canavan will be responsible for the risk insurer underwriting, administration and claims functions within the group insurance sector.
Most recently she was AIA’s senior manager — group underwriting and administration, and before that head of retail claims.
She joined AIA in 2004, bringing with her 10 years of claims management experience across the life and workers’ compensation industries.
AIA general manager, operations, Louis Coetzee said Canavan had played a key role in building AIA Australia’s “esteemed retail claims operation, as evidenced through reviews conducted by various independent research houses”.
“She also developed a well regarded reputation among opinion leaders in the independent financial adviser fraternity, with our institutional partners and their trustee offices,” Coetzee said.
