ANZ Wealth launches pre-assessment tool for advisers
ANZ Wealth has launched a pre-assessment tool, the OneCare Pre-Assessment Wizard, aimed to help advisers save time and improve client experience, which will identify loadings and exclusions for pre-existing medical conditions in real-time.
ANZ Wealth’s head of life insurance, Gerard Kerr, said that the tool’s real-time functionality set it apart from other pre-assessment tools in the market which were often online forms requiring an underwriting team to manually process them.
“When using the OneCare Pre-Assessment Wizard, advisers need to ask their clients a few medical questions to receive an immediate indicative assessment.
“Even in cases where information is unavailable, the wizard can still assume a best-case scenario to provide an indicative result on-the-spot.
“Advisers who have trialled the tool said its ability to provide an immediate underwriting decision was having a real impact on client satisfaction and conversion rates,” he said.
AUTHOR
Oksana Patron
Recommended for you
While M&A has ramped up nationwide, three advice heads have explored Western Australia’s emergence as a region of interest among medium-sized firms vying for growth opportunities in an increasingly competitive market.
The Australian Financial Complaints Authority has reported an 18 per cent increase in investment and advice complaints received in the financial year 2025, rebounding from the previous year’s 26 per cent dip.
EY has broken down which uses of artificial intelligence are presenting the most benefits for wealth managers as well as whether it will impact employee headcounts.
Advice licensee Sequoia Financial Group has promoted Sophie Chen as an executive director, following her work on the firm’s Asia Pacific strategy.
