Norman Morris


Bank satisfaction rises post-Royal Commission dip

Banks see first marginal improvement in customer satisfaction

Advisers miss opportunities by focusing on top end

Build a Strong Core


RC sees industry funds increase satisfaction lead over retail

Bank satisfaction declines 3% since Banking Royal Commission

Big Four hit hardest in satisfaction ratings

New means testing rules represent an opportunity for advice


Super gender gap shrinking for all ages: Roy Morgan

Pre-boomers using advice professionals the most

Do planners pose a risk to industry funds?