Norman Morris

Customer satisfaction among the big four banks is improving for the first time since the Royal Commission,...

Bank customer satisfaction has seen its first positive monthly move since prior to the start of the Banking Royal...

Only 16.8 per cent of wealth management product holders obtained their fund from a professional adviser, according...

As the banks face issues with customer satisfaction so too have their associated super funds, with industry funds...

In the six months to October, satisfaction with banks fell to 78 per cent, with satisfaction declining a total of...

The Royal Commission has unsurprisingly hit consumers’ satisfaction with the banks, with negative sentiment toward...

The superannuation gap between women and men has shrunk “considerably” over the last decade, going from a gap of 9...

New research from Roy Morgan shows that almost half the people born before 1946 had purchased wealth management...

New research from Roy Morgan has suggested that financial planners and self-managed superannuation funds pose a...