While making full use of member engagement data will involve the use of artificial intelligence, super funds need to remember that positive member advice offerings will s...

The Institute of Public Accountants has called for more consideration of whether the inefficiencies of the superannuation system are due to a lack of marketplace competit...

The superannuation industry needs to better engage with younger people, with options for doing so ranging from reward programs for kids to education for young adults, Dan...

Super funds continue to grapple with capturing big data from members in a sophisticated way that will allow them to leverage that data to improve member engagement. ...