Integrity Resolutions

Col Fullager examines examples of poor insurer conduct and how the firms could have behaved better towards the...

Submitting an insurance claims form requires preparation, writes Col Fullagar, and while this may take time, it...

The major insurers have been faced with some key challenges as a result of COVID-19. Col Fullagar looks at the...

Life insurers are under the spotlight of APRA over their handling and the sustainability of disability income...

With many individuals unknowingly finding themselves without life insurance as a result of low super balances, Col...

The components of life insurance and income protection can seem like a maze. Col Fullagar turns the confusion to...

Replacing insurance cover can be complicated and fraught with risk. Col Fullagar outlines steps advisers can take...

Delays, both unreasonable and not, are entrenched deeply in the insurance claims process. Col Fullagar outlines...

With income protection insurance benefit commutations becoming increasingly prevalent and calls from the insured...