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Expert Analysis
Col Fullager examines examples of poor insurer conduct and how the firms could have behaved better towards the client....
Expert Analysis
Submitting an insurance claims form requires preparation, writes Col Fullagar, and while this may take time, it will save time and be appreciated by clients in the long r...
Expert Analysis
The major insurers have been faced with some key challenges as a result of COVID-19. Col Fullagar looks at the issues and the implications resulting from the pandemic....
Expert Analysis
Life insurers are under the spotlight of APRA over their handling and the sustainability of disability income insurance claims, writes Integrity Resolution’s Col Fullagar...
Expert Analysis
With many individuals unknowingly finding themselves without life insurance as a result of low super balances, Col Fullagar outlines whether the conduct of insurers has i...
Expert Analysis
The components of life insurance and income protection can seem like a maze. Col Fullagar turns the confusion to clarity by looking to the past to explain why each compon...
Expert Analysis
Replacing insurance cover can be complicated and fraught with risk. Col Fullagar outlines steps advisers can take to navigate conversations with clients around this and e...
Expert Analysis
Delays, both unreasonable and not, are entrenched deeply in the insurance claims process. Col Fullagar outlines why these delays occur and the deep damage they can cause ...
Expert Analysis
With income protection insurance benefit commutations becoming increasingly prevalent and calls from the insured and advisers seeking assistance growing, Col Fullagar pro...
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MARKET INSIGHTS
Podcast
Significant ethical issues there. If a relationship is in the process of breaking down then both parties are likely to b...
It's not licensees not putting them on, it's small businesses (that are licensed) that cannot afford to put them on. The...
So we are now underwriting criminal scams?...