New data provided to a Parliamentary Committee had revealed the degree to which licensees are better offer resolving client remediation and other complaints via Internal ...

The Federal Treasury has received yet more warnings that before it embarks on a compensation scheme of last resort it should fix professional indemnity insurance in circu...

Superannuation funds have warned that the complexity of the superannuation system is such that the Australian Financial Complaints Authority should not judge them on the ...

The Australian Securities and Investments Commission has revoked the authorisations of 58 authorised representatives who it found had been inappropriately dual-authorised...

The Federal Treasury has confirmed that the Government’s determination to set up a one-stop-shop external dispute resolution scheme will end up costing stakeholders, incl...

General industry resistance to the inclusion of the Superannuation Complaints Tribunal in the proposed new Australian Financial Complaints Authority means the Government’...

The Government has opted to go with a ‘one stop shop’ approach to financial services external dispute resolution, but there is the real prospect of higher costs being imp...

Mike Taylor writes that a broad cross-section of the financial services industry has voiced its concerns about a compensation scheme of last resort but few appear to be l...

The creation of the Australian Financial Complaints Authority will not address or prevent financial scandals and will cost an extra $9.2 million, according to CIO....

Mike Taylor writes that the Australian Securities and Investments Commission was fundamental to the changes being wrought on the financial services external dispute resol...

The Financial Planning Association is urging that new external dispute resolution arrangements insulate third-party planners from the misdeeds of licensees....

The effectiveness of professional indemnity is in the spotlight as the Government commissions full consideration of a last resort compensation scheme....

The Federal Budget has confirmed the creation of a single financial services EDR scheme – the Financial Complaints Authority....

The corporate watchdog has cancelled the AFSLs of Capstone Capital and Rebate Financial Services....