CONSUMER SATISFACTION

Life/Risk

A new survey has revealed that consumers are cooling on the purchase of life/risk insurance with the number of advisers actually involved also declining....

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Financial planning

The strongest drivers of client satisfaction at claim time are efficient claims lodgement and assessment processes, says the latest Beddoes Institute’s report, with Clear...

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Financial planning

Customer satisfaction with banks remains high at 80.8 per cent, with the scandal-ridden Commonwealth Bank coming out on top amongst the big four, according to Roy Morgan....

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MARKET INSIGHTS

So we are now underwriting criminal scams?...

4 months 1 week ago

Glad to see the back of you Steve. You made financial more expensive, not more affordable as you claim, and presided ...

4 months 2 weeks ago

Completely agree Peter. The definition of 'significant change is circumstances relevant to the scope of the advice' is s...

6 months 2 weeks ago

Commonwealth Bank has formally dropped to zero advisers following LGT Crestone’s acquisition of its advice arm – some six years on from the Hayne royal commission. ...

1 week 3 days ago

ASIC has banned a former NSW adviser from providing advice for 10 years for investing at least $14.8 million into a cryptocurrency-based scam. ...

3 days 23 hours ago

ASIC has cancelled the AFSL of an advice firm associated with Shield and First Guardian collapses, and permanently banned its responsible manager. ...

2 days 20 hours ago