16 November
Delays, both unreasonable and not, are entrenched deeply in the insurance claims process. Col Fullagar outlines...
7 November
Urgent reform is needed to prevent insurers unfairly denying claims, according to the Australian Lawyers Alliance.
24 October
Life insurance companies are now under a legal obligation to provide consistent data on claims and disputes to the...
Feb 11 2019 - 5:15pm
The evolution of platforms has seen improved efficiencies for advisers, however not all platforms are the same....
25 September
MetLife Australia has launched digital claims tracker to allow claimants to manage and track their claims.
31 March
An additional layer of assistance to help consumers make a claim would add more confusion and would be seen as a...
16 March
ASIC will soon request claims outcome data from life insurers as part of their 2017 industry review, according to...
Dec 12 2018 - 12:45pm
Capital Group looks at how the U.S. market may be late cycle, but U.S. policy and the economy are not.
6 March
The wealth division of CBA has rejected suggestions it deliberately avoids paying customers in its claims handling...
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