16 November
Delays, both unreasonable and not, are entrenched deeply in the insurance claims process. Col Fullagar outlines...
7 November
Urgent reform is needed to prevent insurers unfairly denying claims, according to the Australian Lawyers Alliance.
24 October
Life insurance companies are now under a legal obligation to provide consistent data on claims and disputes to the...
Apr 11 2019 - 8:00am
It’s considered to be the future of all investing – but many have yet to put their feet on the sustainability...
25 September
MetLife Australia has launched digital claims tracker to allow claimants to manage and track their claims.
31 March
An additional layer of assistance to help consumers make a claim would add more confusion and would be seen as a...
16 March
ASIC will soon request claims outcome data from life insurers as part of their 2017 industry review, according to...
Apr 2 2019 - 8:00am
When you’re reasonably young and relatively health-aware, it can be easy to think that good diet and regular...
6 March
The wealth division of CBA has rejected suggestions it deliberately avoids paying customers in its claims handling...
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