The interim report and the Royal Commission's hearings clearly show that some financial institutions have fallen far short of treating Australians honestly and fairly, ac...

Financial Services Council chief executive Sally Loane has told the Royal Commission that direct sales of life policies via outbound “cold calls” is viewed as unlawful by...

Suncorp chief executive, insurance, Gary Dransfield has admitted to the Royal Commission that it could have “communicated better” during the Victorian bushfires of 2015....

The Royal Commission has heard that IAG subsidiary Swann Insurance incentivised sales of add-on products that were “inappropriate” for certain customers....

Multiple TAL case managers appeared to have instructed investigators to attend hospitals and police stations under false pretences as part of what appeared to be a firm-w...

CBA has acknowledged that it was not frank and open in a dispute with the Financial Ombudsman Service, the Royal Commission has been told....

Freedom chief operating officer Craig Orton has admitted to the Royal Commission that aggressive insurance sales practices within his organisation led to poor customer ou...

The Royal Commission has pointed to flaws and inconsistencies in the regulatory environment around life insurance, including that there is no penalty capable of being imp...

Slater and Gordon has launched class actions against the banks following allegations arising from the Royal Commission into Misconduct in the Banking, Superannuation and ...

TAL, CommInsure, AMP and ClearView have been named to front the next round of hearings of the Royal Commission into Misconduct in the Banking, Superannuation and Financia...

Mercer has been named as acknowledging poor conduct while Sunsuper has also been mentioned as being investigated by the Royal Commission into Misconduct in the Banking, S...

The Royal Commission has acknowledged that the Australian Securities and Investments Commission wants more powers but has questioned whether it has ever used all the powe...

National Australia Bank and MLC Limited were prepared to rely on the attestations of their financial advisers to help determine whether to refund clients on the basis of ...

Younger Australians are shying away from seeking professional financial advice following the Royal Commission and this could cost the broader economy dearly, fund manager...