Expand CSLR to AFCA: FPA
The compensation scheme of last resort (CSLR) should be expanded to include the jurisdiction of the Australian Financial Complaints Authority (AFCA), according to the Financial Planning Association of Australia (FPA), but should not be applied retrospectively.
Appearing before the Senate Economics Committee, Ben Marshan, head of policy, strategic and innovation at the FPA, told the committee that CSLR should be expanded to ensure a sustainable funding model.
“We feel the scheme should be expanded to incorporate the jurisdiction of AFCA to ensure there is a sustainable funding model for the scheme and that levies are calculated based on the risks posed by the particular sub-sectors. It would also mean that consumers are adequately protected by the scheme,” he said.
“We don’t necessarily believe that the current scheme should be retrospective but it does need to be broadened out to ensure fairness and adequate compensation and protection for consumers.
“You’ve got financial services that assault consumers but consumers have no ability to make a complaint to the external dispute resolution body because there’s no requirement for them to be a member of the scheme.”
Managed investment schemes, such as Sterling, were not currently required to be a member of the CSLR but the FPA felt the scheme was too narrow in scope and should be changed to include all types of financial products.
He was also asked by a committee member whether Sterling could have done with additional risk information but Marshan said he felt that adding extra information would “switch off” consumers.
“I don’t think adding extra layers of financial reporting and risk statements is going to help the consumer understand whether or not the product is risky. In fact, they are going to switch off even more,” he said
“I also make the point that if the regulator is not regulating these products then we need to stop calling them a regulator and just call them an administrator.”
The FPA had previously told the committee that consumers failed to understand when they were receiving personal advice, particularly at events or seminar where products such as Sterling Income Trust were promoted.
Recommended for you
Sharing his reasoning in joining the FSC board, WT Financial chief executive, Keith Cullen, believes “product and advice cannot be separated” from each other in the current environment.
The Emerge Foundation, a charity run by financial advisers and fund managers, has announced a scholarship program to help veterans transition into tertiary education.
In an open letter, Sequoia chief executive Garry Crole has hit out against shareholders “with a personal axe to grind” as he fights for his job ahead of an EGM.
The JAWG has announced it is in talks with Treasury around five “core principles” to strengthen the education standards for new entrants to the financial advice space.