TPD clients to benefit from OnePath’s mental health support
ANZ’s OnePath, in conjunction with CaseWorks Australia, has extended support for retail clients making a mental health claim through their total and permanent disability insurance.
A qualified nurse will help claimants fill in their claims from home, reducing barriers to making claims and the stress on the claimant.
ANZ’s head of mental health and wellness, life insurance, Maria Falas, said customer satisfaction had grown since the introduction of the CaseWorks’ support for income protection clients, and extending the support to TPD clients was important given the predicted growth in mental illness cases across Australia.
“Statistics show that mental illness is a significant cause of claims under disability insurance,” she said. “It is important that those in the position of protecting people’s lives and financial wellbeing make changes now to ensure customers can receive the protection they need, when they need it.”
Recommended for you
The research house has joined this year’s awards as a research partner and will bring its experience to the awards by selecting the group award finalists.
Global research consultancy CoreData has appointed Angus Dennis from Australian Ethical Investment as it expands its research into responsible and ethical investment.
Allianz Retire+ has appointed Brendon Rodda from PIMCO as chief distribution officer for wealth management.
Following the sale of its platform business to Praemium, Iress has made a second disposal as it moves to streamline operations.