MLC Life appoints innovation leader

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MLC Life Insurance has appointed Sarv Girn, currently the chief information officer at the Reserve Bank of Australia, to the newly created role of chief innovation and transformation officer, reporting directly to chief executive officer David Hackett.

Girn would officially join MLC Life Insurance in May, and would be responsible for driving the company’s $400 million transformation program, which is focused on delivering the most advanced digital and process infrastructure in the industry.

Hackett said MLC Life has an “unwavering” commitment to leading the market in technology and innovation, and appointing Girn, with his extensive financial services experience, would help to cement this leadership.

“Our ambition is to become Australia’s leading and most trusted life insurer,” he said. “This means giving customers a simpler, faster and more enjoyable experience when they purchase and use life insurance, supported by world-class technology.”

Girn said he was thrilled to join the life insurance company as it drives its industry-leading agenda.

Since becoming majority owned by Nippon Life Insurance Group in 2016, MLC Life has landed a number of technology enhancements, launched its online platform for superannuation funds, LifeView, and will shortly roll out its new automated underwriting rules engine for group and retail customers.

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