Link Group extends contract with AustralianSuper
Major superannuation administrator, Link Group has announced it has extended its contract with AustralianSuper for another four years, commencing 1 July, under which it will continue to provide superannuation administration and customer engagement services to the fund.
This would include automated back office processing and engagement activities spanning contact centre operations to insurance claims processing as well as provision of technology, digital, cyber-security and data services.
Link Group’s managing director, John McMurtrie, said: “As Australia’s largest superannuation fund, AustralianSuper is able to play a critical role in reshaping the value and uplifting expectations about what a super fund can deliver for members and their employers.”
The key terms of the contract were:
- Link would need to meet certain performance standard with a service regime linked to performance;
- A right to terminate for any material breach that cannot be remedied; and
- A fee per member for core services in conjunction with transactional fees and fee for service charges for relevant services.
Recommended for you
Financial Services Council chief executive, Blake Briggs, is urging Minister for Financial Services, Stephen Jones, to take advantage of the QAR opportunity to reduce regulatory duplication and ensure advice is affordable.
Former chair of the House of Representatives’ Standing Economics Committee, Tim Wilson, is planning a return to politics after losing his seat in the 2022 federal election.
Morningstar is going to offer research ratings of funds in the $3.5 trillion superannuation sector for the first time in response to demand from financial advisers.
Treasurer Jim Chalmers has opened a consultation into the design of the annual superannuation performance test, canvassing views on a range of reform options.
