Industry funds to prioritise bushfire affected members

8 January 2020

Industry superannuation funds are fast tracking insurance claims and enquiries from members and employers affected by the bushfires whether they were survivors, fire fighters or those helping with recovery efforts.

It said funds were analysing data to identify members and employers in bushfire areas and working n the best ways to provide them with support in the short-term. Call centre and online enquiries would also be monitored to identify and assess common themes or issues members were facing.

Employers affected by the bushfires could also seek advice and assistance about their situation as it related to super, and workers looking into what support measures might be available for their situation were encouraged to contact their fund directly.

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ISA head of research, Dr Nick Coates, said: “Industry super funds stand ready to provide their members affected by the bushfires with the support they need when they need it.

“This is one small way industry super funds can help, by making it easier for thousands of Australians impacted by bushfires to get the information, service and support they deserve.”

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