HSBC Australia appoints new head of retail banking

HSBC Australia has appointed Jessica Power as its new head of retail banking and wealth management, effective this month.

In her new role, she would aim to expand the firm’s presence in the Australian retail banking market by assisting both domestic and international customers with their mortgages, bank accounts, credit cards and other financial needs.

Power, who has more than 20 years of experience across the financial services industry, joined from Westpac where she held senior retail positions, including being a state manger, Metro NSW.

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Prior to that, she worked for 19 years at Citigroup Australia and served in senior roles across retail products, customer experience, digital banking and marketing.

She would report to Martin Tricaud, chief executive for HSBC Australia, and on a regional basis to Kevin Martin, head of retail banking and wealth management, Asia-Pacific.

“Over the past two years, we have deepened our commitment to this market, opening eight new branches, re-launching with mortgage brokers and introducing several innovative new products including our award-winning Everyday Global Account. Under Jessica’s leadership, we have ambitions to grow our market share even further,”Tricuad commented on her appointment.

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