AMP launches life insurance training program
|
|
AMP has launched a life insurance training program to boost the skills and professionalism of its staff.
The life insurance certificate was developed in conjunction with the Australian and New Zealand Institute of Insurance and Finance, and provides entry to complete a Diploma in Financial Services.
While the program is aimed at building on staff skills, AMP stated it particularly aims to boost claims and underwriting proficiencies. Learning models include products, processes and distribution.
“The expertise gained from completing the qualification will allow our staff to deliver an even greater level of service to our customers and planners,” said AMP director of product manufacturing, Paul Sainsbury.
Recommended for you
Policy and advocacy specialist Benjamin Marshan has left the Council of Australian Life Insurers after less than a year, having joined in March from the Financial Planning Association of Australia.
The declining volume of risk advisers meant KPMG has found a rising lapse rate for insurance policies arranged by independent financial advisers, particularly in the TPD and death cover space.
The Life Insurance Code of Practice has transferred from the Financial Services Council to the Council of Australian Life Insurers.
The firm has announced it will no longer be writing new life insurance policies in the retail advised and corporate group insurance channels, citing a declining market and risk adviser numbers.
