BPO provider DBA Advisory and financial planning software firm FinPal have announced they will join forces to improve the technology financial advisers use to manage remote team members.
The ‘off the shelf’ outsourcing solution will significantly reduce the cost of delivering financial advice and make it easier for financial services businesses to lower their back office costs, FinPal’s chief executive Stephen Handley said.
“I think it’s pretty safe to say that all financial services businesses would like to find ways to combat the ever-increasing cost of doing business,” he said.
“By linking businesses to DBA’s skilled resources through FinPal’s software system, we believe we have a model that will significantly reduce the barrier to entry as well as the time required to achieve a successful outcome.”
FinPal’s financial planning software uses a customised version of Microsoft’s Dynamics CRM as its foundation and then extends the CRM’s functionality through a collection of cloud-based apps and integration with other systems.
Co-founder of DBA’s Australian division, David Lamb, said FinPal was the perfect technology partner for DBA’s growing customer base.
“FinPal makes it easier for remote staff to feel part of the local team. Activities are allocated and monitored directly in the FinPal workflows,” he said.
Lamb also highlighted data security as another key benefit of the technology.
“Naturally for us, data security is our highest priority. It’s a comfort for us to know that the FinPal system benefits from Microsoft’s broad range of enterprise-grade security capabilities.”
