Trust the key for fund managers
The Australian funds management industry is continuing to experience good growth but fund managers are going to have to do more to win the trust of investors, according to a survey released by PricewaterhouseCoopers (PWC).
The survey, released at the Investment and Financial Services Association annual conference in Brisbane last month found that investment managers needed to ensure they had equipped themselves with operational risk management systems that could cope with increased regulatory focus.
The survey is based on the views of 31 investment management organisations and has identified financial services reform legislation as the biggest risk management issue facing investment managers.
It said that human resources issues and unit pricing errors were seen as the next most pressing issues.
“The survey shows that investors are demanding integrity and trustworthiness when choosing a fund manager,” the survey analysis said. It also shows that brand image and reputation offer a strong opportunity for profit but problems like unit pricing errors can lead to large losses and reputational errors.
However, the survey showed that overall, the industry continued to experience good growth, with assets under management increasing by 15 to 18 per cent in the current year.
AUTHOR
Mike Taylor
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