This event will focus on the progress of claims handling, whether the new industry code of practice has made a difference, and the implications of the code of practice being applied to insurance inside super.
The event will also traverse the changing make-up of the industry, AIA's acquisition of CommInsure, the sale of the ANZ business to Zurich and the entry of new players into the market.
Key Learning Outcomes
(CPD points available):
Gain a deeper understanding of the implications of insurance inside super and the soon to be new code of practice on their business and members, discover what others are doing in the space.
Update on how the industry is tracking with regards to the claims handling process, plus gain insight into what other insurers are doing to streamline and improve the process.
Keep up-to-date with regulatory and industry changers. Understand how insurance companies are remodelling their offerings and business in the face of industry and regulatory changes.
The commercial realities of living within the Life Insurance Framework and the implications of dealing with the changed market structure.