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The whole ROA regime needs to be reviewed to allow additional advice to be given to clients quickly and easily regardless of whether their circumstances have changed "significantly". If a client contacts you asking for options to reduce the cost of their income protection cover, it really shouldn't matter whether they've had a baby since your last SOA or have paid $50k off their mortgage, you should be able to give them the options and the quotes, file note it and move on. Instead you must create a new fact find document, which needs to be signed off on by the client, and then you trot off and produce a new SOA, which the client doesn't read anyway. It's madness.

Perhaps once we're all highly educated and ethical professionals they'll consider allowing a simple advice regime that is affordable for everyone.