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I'm wondering why anyone is surprised by this. Since the LIF was introduced the FSC members have all been increasing existing customers premiums at unheard of levels previously sighting claims (though they seem to be able to cut premiums just for new business!), There is less competition and risk advisers have stopped writing as much business because the LIF rates and compliance make it unaffordable to do so. Customers don't want to pay fees for insurance advice. Oh and finally risk advisers are not going to bother with the new qualifications for an industry where now you can't make a decent income. Perfect storm really!