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Hedware why is it ok to charge every member of the fund for intra-fund (basic advice) if they don't use the service?

How is this not fee for no service?

Hostplus for example have 9 advisers listed and they have over a million members, they literally don't have enough advisers to even service 10,000 members yet every member is charged this fee for basic advice.

Intra fund fee's are not disclosed to anyone either and need to be decommission asap = Intra fund commissions are a rip-off...