Only a handful of commercial airlines are involved in serious incidents every year. We don't hear about the tens of thousands of aircraft journeys that take place every day. By some estimates there are now 1,000,000 people in the air at any one time. We have a right to expect that when we get on an aeroplane we will arrive at our destination safely.We have a right to expect similar things from the finance sector. The fact that millions and millions of people travel safely every year doesn't excuse the airlines when people are killed or injured. Nor does the good conduct of financial institutions excuse them for poor and in some cases outright atrocious conduct. The aim in the finance sector, just as it is in the airline industry should be to stop things going wrong by shining a light on them, identifying the route cause and fixing the processes or behaviour that caused the problem to ensure it doesn't happen again.
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