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It seems that some of the smaller investors are becoming serial pests, requesting high levels of service, for free. Some of these investors are going to be in for a BIG surprise when they will be told to join the waiting list or asked to go elsewhere. This has started already. So all these smart-arsed journalists & book floggers who are revving up these small investors against advisers might find they will become the next target, when their readers discover they are going to denied advice, as they days of low fee advice is quickly coming to an end, due to the steady removal of grandfathering. Advisers now have massive regulatory, education & liability responsibilities, and our patience is quickly running out.