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Another day another lawyer commenting on our industry. Shall we advocate that all lawyers work for a flat fee rather then gouge people on overly inflated hourly rates, or billing hours of work that never actually occurred? The lawyers level of understanding of the industry is pretty poor, so I'm not sure why MM would reference her opinion at all. On a final note, Claire should check the FOS statistics in relation to people who received advice/product from an Adviser V's the crap obtained through Industry funds, and better yet, the rubbish General Insurance policies.