In an unprecedented move, the corporate regulator has launched multiple civil penalty proceedings again the bank for matters including fee-for-no-service for deceased cus...

Despite some improvements in risk product profits, group lump sum and group disability income insurance made losses over the year to September. ...

While only making up 2% of total complaints received by the Australian Financial Complaints Authority, life insurance complaint handling time has almost doubled in two ye...

Life insurers which use blanket exclusions on the basis of mental health should be subject to a regulatory review as they could deter people from seeking treatment. ...

Due to the level of personal information required for investment and superannuation advice, general advice only works for risk advice, while the corporate regulator confi...

With risk advisers leaving in droves DEXX&R believes there is opportunity for life insurers to set up their own dealer groups as long as they have an open approved produc...

The life insurance industry’s losses have stemmed mostly from unsustainable income protection products, Jassmyn Goh writes, but will the new products help end bad habits?...

Financial Services Council superannuation and life insurance members will be prohibited from the use of exclusions and restrictive disability definitions because a super ...

Income protection complaints accounted for the most complaints in regards to life insurance during FY2020-21, especially when it came to the calculation of benefits for b...

When it comes to divorce and separation, Alex Koodrin examines why it is important to talk with clients about the implications for life insurance sooner rather than later...

ClearView has announced underlying net profit after tax is up 54% to $22.7 million but operating earnings for its financial advice arm were down 58% as it sells it to Cen...

As TAL acquires Westpac Life Insurance, experts believe international ownership of life insurers is no bad thing as it will bring expertise and specialisation but a small...

Demutualisation of insurers has led to a destruction of value, writes Michael Pillemer, so remutualising could be a valid idea to rebuild consumer trust....

The Financial Services Council has released the second draft of the life insurance code of practice for public consultation. ...