Professional indemnity insurance premiums are rising because fewer insurers are participating in the market and questions are being asked about whether small, self-licens...

A senior dealer group chief executive has lambasted the Royal Commission’s call for a compensation scheme of last resort, arguing it is treating the symptoms not the caus...

Financial firms who are members of the Australian Financial Complaints Authority must notify the Australian Securities and Investments Commission of their membership by t...

The new ombudsman vows to “proactively work with consumers, small business and the financial services sector to resolve and reduce financial disputes”....

The Fold Legal has warned that transitioning to the Australian Financial Complaints Authority will involve “much work” for Australian Financial Services Licensees....

CBA has acknowledged that it was not frank and open in a dispute with the Financial Ombudsman Service, the Royal Commission has been told....

The Financial Ombudsman Services has told the Royal Commission that planners/advisers have accounted for more than a third of serious misconduct cases identified since ea...

The Financial Services Council and the Financial Ombudsman Service have appointed a former ASK risk specialist as chair of the Life Code Compliance Committee....

FOS’ annual comparative tables of dispute statistics showed the number of managed investment disputes at Commonwealth Financial Planning doubled in its planner arena....

Mike Taylor writes that a broad cross-section of the financial services industry has voiced its concerns about a compensation scheme of last resort but few appear to be l...

ASIC has examined 60,000 documents as part of its CommInsure investigation and will deliver its findings by the end of the month....

The Financial Ombudsman Service has called for an increase in claims limits and compensation caps for small business disputes, which currently stood at $500,000. ...

While the Government and FOS have supported the single ombudsman scheme, the CIO has rejected the recommendation by calling it ‘vexing’....

The Government has signalled its support for the recommendations of the special panel reviewing financial services external dispute resolution for a single body amalgamat...