AMP predicts it will be a law-beaker

AMP Limited has warned it will be in breach of the Government’s proposed new legislation aimed at modernising membership and share register settings – the Corporations Amendment (Modernisation of Members Registration) Bill because it only has email addresses for 34 per cent of its 770,000 shareholders.

The big financial services group has told the Senate Economics Committee that enacting the legislation will see AMP and companies like it in almost immediate breach.

“The bill, if enacted, will create a mandatory requirement for the register of all companies to contain the email addresses of all its members. As AMP holds email addresses for only 34 per cent of its shareholders, AMP will be in breach of the proposed amendment upon the bill’s enactment and, despite its best endeavours, AMP is unlikely to ever be compliant,” the company said in a submission to the Senate committee.

Related News:

“We have estimated the costs associated with a separate mail out to our 500,000 shareholders, who have not provided us with an email address, requesting this information from them,” it said. “This exercise is likely to cost AMP around $800,000 including printing, mailing costs and processing.”

“This is a waste of resources which is unlikely to result in any additional email addresses being collected,” the AMP submission said.

It said a campaign conducted in 2016 to collect additional email addresses only resulted in 40,000 additional email addresses being collected.

“In addition, the average age of our shareholders is 75 years and in our experience, many older shareholders do not have an email address,” it said.

“Therefore, the retrospective collection of this data from shareholders is not feasible,” the submission said. “In addition, ongoing compliance with maintaining the accuracy of shareholder emails on the register is likely to be challenging and costly for companies.”

Related Content

AMP’s Meller defines life/risk ‘churn’

The definition of life/risk churn has been outlined to a Parliamentary Committee by AMP Limited chief executive, Craig Meller.Answering questions befo...more

AMP adds Challenger annuities

AMP is increasing the accessibility of its retirement offering, with advisers and customers gaining access to Challenger annuities through the wealth ...more

AMP launches communications skills program

AMP case managers are reporting a 65 per cent increase in customer compliments and a 34 per cent increase in customer re-engagement with treatment pla...more




Another example of Government being completely out of touch and not taking the time to engage with stakeholders! Time to drain the swamp.

Mmmm! What about those who do not have email? My parents do not have a computer, do not have email and have no intentions of learning at their age! They don't even have (and will never have) a microwave! They are surely not alone in remaining in the past? It is likely to be another 10 - 20 years until 100% of people in Australia have an email and are online.

Add new comment