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Australians wary of paying bills by mobile
By Benjamin Levy
At least 78 per cent of Australian adults would not use a personal digital assistant (PDA) or mobile phone to pay bills or shop online, according to research released by Unisys Security Index today.
Unisys looked at the attitudes of Australians towards using mobile phones to pay bills on the run.
“Payments and transactions via mobile devices are an emerging innovation in service delivery,” said Jane Evans, security spokesman for Unisys Asia Pacific.
“What these results show is that Australians want greater assurance that mobile transactions are secure – and this is not surprising in light of the increasing concern about financial security expressed in the May 2008 Unisys Security Index.”
At least half of all Australians surveyed believe that transactions on mobile devices and PDAs were not very secure or not at all secure.
In terms of what transactions can be made on a mobile or PDA, over 50 per cent of Australians believe that banks provide the best security compared to online retailers.
“There is bound to be a settling in period during which people become more familiar and consequently, more confident in the transaction’s security and convenience,” said Evans.
15 July 2008
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